External service audits
Take an independent look at the records, systems and working practices that underpin quality care.
Explore this service ↗Who this is for
Care providers and registered managers seeking an independent view of inspection readiness.
When it can help
Before an anticipated inspection, following significant service changes or as part of your quality assurance programme.
How we support you
- Agree the service areas, assessment focus and evidence sample.
- Review selected records, governance evidence and operational systems.
- Include staff discussions, leadership discussions and observations where agreed.
- Provide a closing discussion to explain findings and immediate priorities.
What you can receive
01
A findings report
Strengths, gaps and observations from the agreed inspection scope.
02
Prioritised recommendations
Clear improvement recommendations arranged by urgency and significance.
03
A feedback discussion
A walkthrough of findings and the next steps your team can take.
A mock inspection is an independent consultancy review. It is not a CQC inspection or an official rating, and cannot guarantee a regulatory outcome.
Let’s make your next step clear.
Tell us about your organisation and the support you need.